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Service Area

How is Imparja Received?

ATTENTION ALL DEALERS AND INSTALLERS
New Procedures for out of area athorisations

RECEPTION AND DISPLAY OF IMPARJA TELEVISION SPORTS EVENTS
IN HOTELS, BARS ETC.

CHANGES TO THE OPTUS AURORA PLATFORM

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SERVICE AREA

Imparja is a remote area commercial broadcast service. Over the past decade, Imparja's audience, which is now geographically dispersed from the Arafura Sea to the Great Australian Bight and from the Victorian highlands to the plains of western NSW, has grown from its modest beginnings. In January 1999, Imparja's area was amalgamated with that of the Queensland remote commercial station QQQ (operated by Southern Cross Broadcasting as “Seven Central”). The new joint area was also expanded to include significant unserved and under-served areas of NSW, Victoria and Tasmania. Imparja now deliver radio and television programmes via satellite across an area of more than 4.5 million square kilometres in size comprising over half of the Australian continent (See service area map below).

Our new expanded service area includes some 430,000 people - in towns, on mining sites, pastoral properties and Aboriginal communities. We operate transmitters in virtually every significant town in our coverage area and our viewers include a significant proportion of Aboriginal Australians, whose culture is a central focus and motif for Imparja's programming.

For commercial and business interests in the key regional towns, over the whole of Eastern Australia, Imparja provides a cost efficient and effective delivery of advertising, providing access to an audience impossible to reach by any other single medium.

HOW IS IMPARJA RECEIVED?

Imparja's satellite signal is delivered in digital format, on the Optus "Aurora" platform. In digital, all the broadcasters' signals are jointly transmitted (uplinked) in a single "multiplex" from a central point. We do still in fact uplink our own signals to the satellite, but these are received only by Optus who add in all of the other broadcasters' services and re-uplink them to the C1 satellite which beams to the whole of our broadcast area.

There are two ways viewers can receive Imparja. In larger towns and communities the satellite signal downlinked at a central point and re-broadcast via a normal "terrestrial" transmitter. There are over 250 such transmitters, 30 owned by Imparja, and the rest by local councils and communities. People and communities who are out of range of these transmitters receive their signals direct from the satellite using their own satellite dish, and a black box decoder/receiver.

DISH SIZE

The dish size needed for Direct to Home (DTH) reception depends on the exact location. We recommend a minimum 1.5M dish for reliable reception. However, because Imparja's signal is digital, a smaller than recommended dish may well still deliver perfectly acceptable pictures, under clear sky conditions. Using an undersized dish will mean that the signal will be more easily wiped out by heavy rain.

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Although the satellite technically covers the whole of Australia, Imparja is only licensed to deliver its TV signal to the Central and Eastern Australia. Within this area Imparja is excluded from areas that already have commercial TV services (such as Adelaide, Darwin, and Brisbane, Gold Coast, Townsville etc). To make sure that our signals are only received in the areas we are licensed for, Imparja's digital satellite transmissions are scrambled. Each digital decoder has a unique numbered "smartcard" that must be authorised over the air before they will de-code the Imparja signal. There are around 15,000 such direct reception receivers in use at the moment. Viewers who wish to receive Imparja direct from the satellite should call our authorisation hotline on 1300 301 683 or fax to 08 89530322 for more information.

RECEPTION OF IMPARJA IN UNSERVED AND UNDERSERVED AREAS.

The joint the Imparja and QQQ's licence areas, also added a number of locations previously identified as unserved or under-served with TV services, to the new combined licence area. The process of defining these areas was a long one, and involved feedback from all of the current commercial television licensees. Any viewer who is within the new amalgamated areas is entitled without any further qualification to receive Seven Central and Imparja commercial services.

To help you check that this is the case, please see the relevant map on the ACMA website (click image below). These can be viewed using Acrobat Reader. Applicants for Imparja's service, who are located in the "fringe" areas will be asked to identify the exact location of the reception site, before being switched on.

ATTENTION ALL DEALERS AND INSTALLERS.

New Procedures for out of area authorisation.

There are also a number of viewers who are outside the new combined licence area, but who still do not receive an acceptable terrestrial TV service . In February 2000 the ABA introduced a scheme to allow out of area viewers who do not have access to other TV services to receive Imparja and Seven Central by satellite. This scheme is sometimes (wrongly) called the "Black Spot" scheme.

To gain permission to receive Imparja, an out of area viewer must firstly have a survey done by a TV installation company. The viewer needs to arrange this him/herself. The forms the dealer needs are available from the ABA web site. On receipt we log them and send them on to the ABA for approval. The ABA copies them to the broadcasters in whose area the viewer is, and gives them 21 days to object. Following this period and when (if) approved, the ABA inform Imparja, and we contact the viewer informing them of the approval.

Note: July 1 2005 the ABA became ACMA (Australian Communications & Media Authority)

There is more information on the out of area process on the ACMA’s website (www.acma.gov.au) and forms can be downloaded from links on that page.

Download the FREE Acrobat Reader for PDF Files

Installers should send the completed forms to -

Authorisations
Imparja Television
PO Box 52
Alice Springs NT 0871.

Phone: 1300 301 683 (Authorisation Hotline)
Fax: (08) 8953 0322 (Return of Survey and Stat. Dec. forms)
Email: decoders@imparja.com.au (Enquiries Only)


Travelling into our service area? 

Apply for a temporary authorisation with this form Travellers Authorisation.pdf  to be able to receive Imparja programming. 
Please note each application is assessed and approved on an individual basis.  If granted, approval to receive Imparja may be issued for a maximum period of 12 months after which the service will be disabled and a fresh application must be lodged.

 

RECEPTION AND DISPLAY OF IMPARJA TELEVISION SPORTS EVENTS
IN HOTELS, BARS ETC.

Imparja Television receives occasional reports from broadcast rights holders, and competitive organisations concerning the unuathorised reception and display of Imparja TV programmes, particularly sports events, in pubs, clubs taverns etc outside our licenced area. Imparja is the licensed commercial TV station for Remote Central and Eastern Australia, and under ABA regulations reception of its signal is not permitted at locations outside its licence area. Imparja seeks precise address information from all applicants for reception of its satellite service, and will only activate smartcards for viewers who are within its licence area. The use of a false address or the subsequent use of a smartcard elsewhere will result in immediate disconnection.

Imparja holds the broadcast rights to its programme content for its licence area. The use of an unauthorised or ‘hacked smartcard” to receive Imparja outside its area and subsequently to display it in a public place such as a pub, club or Tavern is a breach of Imparja’s copyright.

Imparja reserves all its rights in respect of any such actions and will not hesitate to take any steps necessary up to and including seeking injunctions and damages where we are made aware of such unlawful actions.

Imparja Television has also become aware of a number of organisations providing so called "Free to Air" satellite receiving equipment to hotels, pubs and clubs in capital city and regional locations, for the purpose of displaying sports events which are otherwise not available on the "local" free to air TV channels. Imparja wishes to inform organisations who are supplying or using such equipment that this is not permitted.

The organisations providing the equipment have no connection with Imparja and have no rights to make use of Imparja’s broadcast services for any purpose whatsoever.

The signal being intercepted is a private, point to point link used by Imparja to deliver its signal to the satellite uplink point. Imparja has, and will continue to adopt technical and legal measures to prevent unauthorised reception of this signal, for specific programme content (particularly sports).

Any organisation outside our licence area that has been advised to purchase equipment for the purpose of displaying Imparja broadcasts with or without a smartcard is strongly advised to return it to the suppliers and seek a full refund of any money paid. For reference see the map of our coverage area above.

If you have any queries on this matter please contact Imparja Television on 08 8950 1411 or email us on imparja@imparja.com.au.


CHANGES TO THE OPTUS AURORA PLATFORM

Optus are currently making changes to our satellite platform designed to "Black Out" unauthorised  receivers. These are either using "goldcards" or are so called "smartcardless" receivers.
 
To continue to receive Imparja services viewers will need to obtain a smartcard and possibly a conditional access module and have their cards authorised. 

We are currently experiencing unprecedented demand from viewers previously using unauthorised receivers. To avoid un-necessary duplication of effort for the time being ALL requests for Authorisation must be made direct to Optus. Imparja will not be processing ANY authorisations direct, we will only be switching on viewers on notification from Optus.

Note that Imparja (And Seven Central) can only be authorised for viewers within our licence area.  Regrettably viewers previously accessing Imparja out of area by means of goldcards or smartcard-less receivers cannot be authorised without obtaining special clearance from ACMA. Such permission is only given to viewers who do not receive adequate over the air signals from their designated commercial channels. For more information on the "out of area" process go to www.acma.gov.au and click on Radio & TV > Reception & Interference > Television > Out of area reception.
 
All queries on the out of area process should be addressed to the dealers from whom they purchased the equipment.

Alternatively viewers can:

1. Call the Optus hotline on 1300 301 681 or
 
2. Log on to  www.optus.com.au/AuroraNews or
 
3. View information on satellite channel 1 (The "Tuning" channel).

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